Load either 8.5 x 11-inch paper (letter) or A4 in Tray 2 of your printer.Perform the following procedure to find a solution for your print quality issue. This Web site helps you to identify and troubleshoot your print quality issue.īefore starting to troubleshoot your issue, check the printer control panel to see if it displays any messages Technical support -HP Color LaserJet 4610 Print Quality Troubleshooting Tool Home page The user’s manual is available from the Star Global Support Site.Print Quality Troubleshooting Tool - Home page summary of site-wide JavaScript functionalityīusiness support center > technical support -HP Color LaserJet 4610 > print quality troubleshooting tool Please refer to the user’s manual for details. The printer will be ready to receive data after the self-test finishes. Portable Printers:ġ) Turn the printer power ON by simultaneously holdong down both, the FEED and POWER buttons for 5 seconds or more (until printing begins)Ģ) The printer will print the current printer status, including the firmware version, communication mode, and print settings.ģ) The self-test will finish automatically. Dot Printers:ġ) Turn the printer power ON while pressing the FEED button.Ģ) The self Printing mode is entered by releasing the FEED button after the buzzer sounds once.ģ) Self-printing will be begin. press and hold the FEED button, and connect the USB cable to the computer.ģ) Release the FEED button ONLY when printing begins.Ĥ) After self-printing is completed, the printer will automatically set to normal/working mode. Make sure that the computer is turned on and that the printer’s power cord is plugged into an AC outlet.ġ) Ensure printer’s power is OFF, unplugged from PC and power outletĢ) Plug to power outlet.
Supported Interfaces: All Desktop Thermal Printers (except TSP100ECO):ģ) Power printer ON, only releasing the FEED button when printing begins.Ĥ) Remove Self-Test page(s) after printing completes. Ethernet, Bluetooth and WiFi models will print multi-page Self-Tests. This application note explains how to print a Self-Test, which is a printout of all of a printer’s configuration settings, to include its firmware version, communication mode, print settings and interface information.
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